Omega Breaks Reviews

Omegabreaks.com offers various payment methods for booking holidays. Customers can pay using credit/debit cards or cheques. It's important to note that for certain holidays, labeled as Supervalue, full payment is required at the time of booking. For other brochure holidays, a deposit is taken at the time of booking, and the full price must be paid if booking after the balance due date. Payment terms may vary depending on arrangements with Omega Breaks and whether credit is extended.

Omega Breaks' return policy states that upon cancellation, customers must return any tickets or vouchers received at their own expense. The possibility of making a claim under travel insurance is available if the cancellation falls within the conditions of the policy. As for the shipping policy, Omega Breaks offers self-drive holidays which allow customers the flexibility of making their own way to the hotel of their coach tours, thus eliminating the need for shipping. Customers are free to join a wider range of holiday start dates without needing to fit into one of Omega Breaks' pick up schedules.

To book a trip with Omega Breaks, customers can secure their place by booking online through the Omega Breaks website. The process is straightforward: choose the desired London Experience or break, select the start date, and proceed with the booking. For those preferring personal assistance or have specific travel arrangements, customer service is available to answer questions and help organize the break. Additionally, Omega Breaks provides self-drive holidays, giving customers the flexibility to make their own way to the hotel of their coach tours. This option allows joining a wider range of holiday start dates without the constraints of pick-up schedules.

Omega Breaks accepts Mastercard, Visa, Visa Debit, and Maestro as methods of payment.

If you have a complaint about your holiday, you need to raise the matter immediately with the coach driver, tour manager, or accommodation provider. If the matter cannot be resolved immediately, you must write to Omega Breaks with the details of your complaint.

If you cancel your booking at Omega Breaks, you will lose 100% of your holiday cost unless your cancellation falls within the conditions of your travel insurance policy or there are unavoidable and extraordinary circumstances.

If you are not a British passport holder, you need to advise Omega Breaks for port security checks.